Frequently Asked Questions

What kinds of products do you make?

We make small-batch preserves, jams, jellies, vanilla extracts, brownie mixes, and other baked goods — all handcrafted in Texas with quality ingredients.
Are your products certified GO TEXAN?

Yes! Plum Krazy Creations is a proud Certified GO TEXAN Partner, meaning our products are made in Texas and meet the standards set by the Texas Department of Agriculture.
Do your products contain allergens?

Some of our products may contain common allergens such as wheat, eggs, dairy, or tree nuts. Please check the individual product listing for specific allergen information.
Are your products gluten free?

Some of our products are gluten free — check each product listing for details.
How long do your preserves and jams last?

Unopened jars have a shelf life of up to 18-24 months stored in a cool, dry place. Once opened, refrigerate and use within 3–4 weeks.

More Frequently Asked Questions

How should I store my vanilla extract?

Store in a cool, dark place away from heat and direct sunlight. No refrigeration needed; indefinite shelf life.
Do your baked goods need to be refrigerated?

Yes — perishable items like banana pudding must be kept refrigerated. Check individual product listings for storage instructions.
Where do you ship?

We currently ship within Texas only.
How long does shipping take?

You will receive a tracking number once your order ships.
Can I place a wholesale or bulk order?

Please reach out through our Contact page to discuss wholesale or bulk ordering options.

Contact Us

How do I get in touch?

You can reach us through our Contact page.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are returns or exchanges accepted?

Due to the nature of our products, all sales are final. As a food-based business, we are unable to accept returns or exchanges. However, we understand that things don't always go as planned! If your order arrives damaged or is lost in transit, please reach out to us — those situations are out of everyone's control and we are happy to work with you on a case-by-case basis to make it right.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.